For the past 10 years I’ve been watching “Shark Tank.” Along with The Profit, it’s one of my favorite shows. I pay attention to Shark Tank pitch format, Shark Tank pitch script, and other important things the show highlights. I’ve even tried to watch some of the international versions (which are unwatchable.) After 10 years of episodes and together with my...
Why Tracking Churn is Vital to a Business
Tracking customer churn is vital for a business. Sales and marketing is important but keeping customers is much less expensive and time-consuming.
Doing business with friends and family
Thanksgiving is a wonderful time of year. It’s a time when families and friends get together to just chill. There’s not the pressure of gifts or the rush of multiple, conflicting parties for 3 weeks like there is during Christmas. It’s cozy and relaxing. Unless you went into business with someone at the dinner table and it’s not going so well. Or even worse, if you lent...
Taking Criticism Happily
As your company, website and personal wealth grows, you'll start to get more and more feedback. Some of it solicited (after all, you can use feedback to your advantage to learn and grow), but most of it will just come in without asking. So what do I mean by taking criticism happily?
Don’t Make It Difficult for People to Give You Their Money
This episode is a rant! (See video below.) In the real world or online, I can't stand it when companies make it tough for me to give them my money! They're in business to make money, but far too many companies make customers jump through so many hoops to buy something that people give up. This is called "shopping cart abandonment."