Listen to Your Haters – Trajan King

Listen to Your Haters

No one likes to hear their baby is ugly. We work hard on our companies, but that doesn’t mean things can’t be improved. In this episode we talk about the importance of seeking out feedback from clients and prospects, especially if it’s likely we won’t like what they have to say. If people are really aggressive, they’re sometimes known as a “hater.”

Building feedback loops into your business is one of the most important things you can do to ensure you stay on top of things to delivery the best product or service possible. I share some of the ways you can get feedback from customers.

Ho do you get customers to give you honest, constructive feedback?


0:55 – Getting feedback from complaining clients

1:20 – How do get good feedback

2:00 – Increase your conversions and feedback with one move

2:30 – Why seek out feedback you don’t want to hear

3:45 – What’s the communication hierarchy?

Related: Using feedback to your advantage

Who is Trajan King?

CFO & former Wall Street analyst helping your reach financial independence.

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Trajan King

Hey hey. I'm Trajan. I'm a minimalist entrepreneur who loves exploring the world (42 countries), learning new things (7 languages) and trying to get better every day (working on my backsquat).

I write about entrepreneurship and building an optimized and happy life through systems, good habits and scientific research.

Join me and we'll discover how we can build businesses we can be proud of.